Working as an interim, I helped run Transavia's YouTube channel — 70,000+ subscribers at the time. One channel with two briefs: travel shows that build brand preference with travellers, and ‘Pilotendroom’ — the first reality series Transavia made in-house.
The trailer for ‘Pilotendroom’, on the Transavia channel.
Anyone who wants to become a pilot doesn't watch a recruitment video. They follow people already walking the path. So we made a series: real people, real work, followed over a long stretch — a year in production, from format design to the edit.
I directed and produced the series. It drew two million cumulative views — and it was the first reality series Transavia made in-house.
Flying is standardised down to the decimal point: the same aircraft, the same rules, the same route. The difference isn't in what you sell — it's in what people feel about you.
That's what the brand-preference strategy was built on, with YouTube as its engine. Not to sell tickets, but to turn up familiar so often that in a list of cheap search results you still click that one. Those familiar green seats.
From ‘Gek op Reizen’: the first episode, about Salzburg.
A format builds repeated contact, until applying — or booking — is the logical next step. That's the difference between advertising and programming.
What makes this case special is that the organisation made it itself. The series belongs to Transavia; I directed and produced. Ownership inside, expertise from outside — that's how it should be.
And the reason it worked: nothing about it was faked. Real people, real work, real tension over whether they'd make it.
Brand preference isn't a campaign. It's habit.